Thank you for shopping at Plasticraft. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Processing Time
Orders are typically processed within 1-3 business days. Processing time may vary depending on the product and order volume. Custom orders may require additional processing time.
2. Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs during the checkout process before placing your order.
We may offer free shipping on orders over a certain amount. Check our website for current promotions and free shipping thresholds.
3. Shipping Methods
We offer several shipping methods, including:
The available shipping methods will be displayed during the checkout process.
4. Shipping Destinations
We ship to most locations worldwide. However, some restrictions may apply. Please contact us at [Your Contact Information] if you have any questions about shipping to your location.
5. Delivery Time
Delivery time is an estimate and is not guaranteed. Actual delivery times may vary depending on factors such as weather conditions, postal service delays, and customs clearance.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to track the status of your order on the carrier’s website.
7. Customs, Duties, and Taxes
For international orders, you are responsible for any customs duties, taxes, and fees imposed by your country. These charges are not included in the item price or shipping cost. Please check with your country’s customs office to determine what these additional costs will be prior to ordering.
8. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at [Your Contact Information]. We will work with the carrier to resolve the issue. Please retain all packaging materials and damaged items in case an inspection is required.
9. Incorrect Shipping Address
It is your responsibility to provide an accurate shipping address. We are not responsible for orders shipped to an incorrect or invalid address. If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to update the address, but we cannot guarantee that we will be able to do so.
10. Contact Information
If you have any questions about our Shipping Policy, please contact us at: [Your Contact Information]
